All orders are shipped within 1 working days. If you have not received an order within 10 days, please notify us by email at: enquiries@OneStopAnime.com.au
Refund and Returns
Your satisfaction is our first priority at One Stop Anime that's why we test everything before leaving our warehouse. If your item is faulty upon receipt or is not as described, we will gladly refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition. If we receive the item back and cannot find a fault, it will be returned back to you at your cost.
To return an item, please send it to:
Level 3, 180 Bourke Street, Melbourne, VIC 3000
And also include the following information:
A description of the item you are returning